Silver Oak Twomey

Privacy Policy & Terms and Conditions

California Privacy Rights Act (CPRA) for Timeless Napa Valley 

At Timeless Napa Valley, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals who interact with our family of brands, as required by the California Privacy Rights Act (CPRA). 

1. Collection of Personal Information 

We may collect the following categories of personal information: 

1.1. Identifiers: Such as your name, contact details (e.g., address, email address, phone number), and online identifiers (e.g., IP address, cookies). 

1.2. Commercial Information: Including records of products or services purchased, obtained, or considered, and purchase history. 

1.3. Internet or Other Electronic Network Activity Information: Such as browsing history, interactions with our website or online services, and preferences. 

1.4. Geolocation Data: If you choose to enable location services on your device or provide us with location information. 

1.5. Professional or Employment-Related Information: If you apply for a job or internship with us, we may collect relevant information as part of the application process. 

Please note that we do not collect sensitive personal information (e.g., financial account numbers, Social Security numbers) unless it is necessary for the purposes described in this policy. 

2. Use of Personal Information 

We may use the personal information we collect for the following purposes: 

2.1. Providing Products and Services: To fulfill your orders, process payments, and deliver products or services you request. 

2.2. Communication: To communicate with you regarding your orders, respond to your inquiries, and provide you with relevant information about our winery and events. 

2.3. Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers about our products, services, and events, as permitted by applicable laws and regulations. 

2.4. Personalization: To personalize and improve your experience with our family of brands, such as tailoring our offerings and recommendations to your preferences. 

2.5. Analytics and Research: To analyze trends, track website usage, gather demographic information, and conduct research to improve our products and services. 

2.6. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable government requests, and protect our rights, privacy, safety, or property, as required or permitted by law, including verifying that you are of legal drinking age in your jurisdiction (if applicable). 

3. Sharing of Personal Information 

We may share your personal information with third parties in the following circumstances: 

3.1. Service Providers: We may engage trusted service providers who assist us in operating our family of brands and provide services on our behalf. These providers are contractually bound to protect your personal information and can only use it for the specified purposes. 

3.2. Business Partners: We may share personal information with our business partners for joint marketing efforts or collaborations, provided that your consent is obtained when required by law. 

3.3. Legal Requirements: We may disclose personal information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, investigate security incidents, or respond to government requests. 

3.4. Sale or Transfer of Business: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred or disclosed as part of the transaction. We will notify you via prominent notice on our website or through other appropriate means if your personal information becomes subject to a different privacy policy. 

4. Your California Privacy Rights 

As a resident of California, you have specific privacy rights under the CPRA. This includes: 

4.1. Right to Know: You have the right to request information about the categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, and the categories of third parties with whom we share it. 

4.2. Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions under the law. 

4.3. Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information to third parties. 

4.4. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CPRA. 

5. Security of Personal Information 

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately. 

6. Updates to this Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website and indicate the effective date of the revised policy. We encourage you to review this policy periodically. 

7. Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information: 

Silver Oak Cellars 7300 Highway 128, Healdsburg, CA, 95448 Phone: (800) 273-8809 Email: 

By continuing to interact with Timeless Napa Valley, you acknowledge that you have read and understood this Privacy Policy, including your rights under the CPRA.